Customer Support: Turning Lemons into Lemonade

Customer Support: Turning Lemons into Lemonade

So, you’ve stumbled upon some complaints and negative reviews? Well, fear not, because we’re about to sprinkle some magic on those gloomy clouds and turn those frowns upside down. Brace yourself for the waltz through the world of customer support, where...
Writing Annual Appeals? Follow These Best Practices!

Writing Annual Appeals? Follow These Best Practices!

When it comes to fundraising, writing an annual appeal letter can be a daunting task. After all, you have to make sure the letter is strong, persuasive, and engaging enough to encourage readers to donate. But don’t worry—you don’t need any special skills...